Privacy Policy

Last updated: 11 October 2026

1. Introduction

Kevan Delaney Electrical & Interiors is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how personal information may be collected, used and protected when you visit our website or contact us about our electrical services, kitchen installations and home improvement services in Ipswich and surrounding areas of Suffolk.

For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Kevan Delaney is the sole trader responsible for handling your personal information.

2. Information We May Collect

Depending on how you interact with our business, we may collect the following information:

• Your name.
• Your telephone number and email address.
• Your property address, where needed to provide a quotation or carry out work.
• Details about your enquiry, project or requested services.
• Information you provide when communicating with us.
• Technical information about your visit to our website, where collected through cookies or similar technologies.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests for quotations.
• Arrange appointments and discuss your project requirements.
• Provide electrical services, kitchen installations and home improvements.
• Communicate with you about work, appointments and payments.
• Maintain appropriate business records.
• Meet our legal and regulatory obligations.
• Manage and improve our website, where applicable.

4. Our Lawful Basis for Processing

We only process personal information where we have a lawful basis to do so. Depending on the circumstances, this may include:

• Contract: Where information is needed to provide a quotation, agree to carry out work or fulfil our agreement with you.
• Legitimate interests: Where we have a legitimate business reason to use information, provided your rights and interests do not override those interests.
• Legal obligation: Where we must retain or disclose information to comply with the law.
• Consent: Where consent is required, such as for certain cookies or marketing activities.

5. Sharing Your Information

We do not sell your personal information. We may share information with service providers where necessary to operate our business, such as website hosting providers, email providers, accountants or other relevant professionals.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

Where third parties process personal information on our behalf, appropriate arrangements should be in place to protect that information.

6. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business records and meeting legal obligations.

The retention period depends on the type of information and the reason it is held. When information is no longer needed, it will be securely deleted or destroyed, where appropriate.

7. Keeping Your Information Secure

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to support its operation, understand how visitors use the website or improve its performance.

Where required by law, we will seek your consent before using non-essential cookies or similar technologies. You can also manage cookies through your browser settings.

The cookies used on this website depend on the features and services installed. Please refer to any cookie notice or cookie settings provided on the website for further information.

9. Your Data Protection Rights

Under applicable data protection law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal information in certain circumstances.
• Request that we restrict how we use your information in certain circumstances.
• Object to certain types of processing.
• Request a copy of information you have provided to us in certain circumstances.
• Withdraw consent where processing is based on consent.
• Complain to the Information Commissioner's Office (ICO).

These rights are subject to applicable legal conditions and exemptions.

10. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies when visiting them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website or legal obligations. The latest version will be published on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Kevan Delaney Electrical & Interiors
Email: kevan.delaney2@gmail.com
Telephone: 07564 780799

You can find information about your data protection rights and how to raise a concern on the Information Commissioner's Office website .